act on specified commercial transactions

Distributor

torch press  

Sales Manager | Nao Amino
 
Contact Us
torch press
4-24-5 #401, Yoyogi, Shibuya-ku, Tokyo 150-0053 JAPAN
tel +81-90-5158-2881
fax +81-3-6745-9570
Email order@torchpress.net
 

SHIPPING AND HANDLING FEES (International Shipments)

We charge customers for shipping and handling fees corresponding on the destination, book title, and method of shipping.
 

CONSUMPTION TAX

Consumption tax is applied to purchases shipped to addresses within Japan. All wares and services are subject to a consumption tax of 8%.
 

REFUND POLICY
We accept refunds and exchanges. Items can only be returned if damaged. At which time an exchange will be offered, however if this is unavailable a refund will be issued to the card the initial payment was made with or by bank transfer. Please contact us directly before returning any items.

 

RETURNS / REFUNDS / EXCHANGES (if applicable)
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we are unable to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
For more detail about returns, exchanges or refunds, please contact us: order@torchpress.net
 

Payment Methods (International Shipments)

  • (1) PayPal payment, credit card payment through PayPal: Visa / American Express / MasterCard / JCB / Diners
  • (2) Credit card payment through Stripe: Visa / American Express / MasterCard / JCB / Diners

 

Use of Texts and Images

Unauthorized use or replication of the images, texts, and photographs found on this website is prohibited by law.